Post-Installation Support

May 5, 2025

Implementing automation is just the beginning. Ensuring your systems run smoothly and continue to meet your pharmacy’s goals requires dedicated support and ongoing partnership.

Here are 3 key elements of DOSIS Systems’ post-installation support:

  1. Personalized On-Site Setup
    • Our technicians work directly with your team during installation, ensuring your towers are properly configured, hardware is optimized, and staff are trained to operate confidently from day one.
  2. Regular Follow-Up and Monitoring
    • We schedule consistent check-in calls to review system performance, troubleshoot issues, and fine-tune operations—keeping your automation aligned with your goals every month.
  3. Rapid Issue Resolution
    • When unexpected challenges arise, our US-based support team responds swiftly—either remotely or on-site—to keep your system running at peak efficiency with minimal downtime.


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Don’t let inefficiencies and operational costs hold you back. Discover how we can enhance your pharmacy’s performance and patient care today!

Please feel free to reach out for more information, or to schedule a demonstration tailored to your needs.

DOSIS Systems offers the best support staff to you and your staff

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Seeing is believing with the DOSIS System. See for yourself the value of DOSIS workflow through a full demo of a working system.

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