Service and Support

DOSIS Systems is designed to maximize productivity and minimize downtime. Our support infrastructure is built around this same maxim.

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Current Customers

What makes DOSIS Support Unique?

Based in the US

All support including software and harware is US based. We don’t outsource.

24/7 Access

We are ready to answer your call day and night. Login to your help desk for a timely response.

Regional Coverage

We use our own Technicians (never outsourced) to respond to your area with a timely response.

Frequently Asked Questions

Let’s try to fix your account issues..

Pre Sales Questions

Frequent questions from customers before considering a purchase.

We have systems running in pharmacies producing over 10,000 all the way to 250,000 blister cards a month, replacing 75% of their manual production. Overall, each tower installed is doing the work of 3 good techs. In the case of the 250,000 card pharmacy we are doing the work of 80-90 techs. We are confident the DOSIS system handle any workload.

Did this help solve your issue?

Though our system is robust, it is a scalable system. This means that it builds with your growing business.

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DOSIS integration totals approximately 24 hours of your time. We have narrowed the installation process into 4 steps. 1. Overview Discussions, 2. Site Server Delivered, 3. Analyze workflow & test interface, 4. Installation and Training. We then check in every week for 6 weeks to make sure everything is functioning as it should.

Did this help solve your issue?

DOSIS will integrate with virtually any pharmacy management software on the market. For more details visit

Did this help solve your issue?

No, our towers are 25"D x 43"W x 79"H and fit through a doorway and plug into a normal 110v power outlet.

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Answering questions about our subscription system

Basically, we offer a monthly price per unit with the ability to return them at any point they are not functioning to your satisfaction.

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We’d love to give you a Demo

Seeing is believing with the DOSIS System. See for yourself the value of DOSIS workflow through a full demo of a working system.

Schedule a Demo